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Terms and Conditions

Terms and Conditions | Bali River Rafting

Please read our terms and conditions below before make Booking. By making a reservation, that means you have agreed to our terms and conditions. 

ONLINE TOUR BOOKING:

  1. The price is valid for direct booking only, by online or phone. Not valid if you book through the third person or book in location.
  2. Price based in US dolar. If pay in IDR, it will be converted to IDR acording banking rate when the payment is made.

PAYMENT:

  1. Book now and pay latter in the rafting location, or just 25% deposit for group booking > 5 persons. We accept Payment via cash, bank transfer, online credit card and paypal. (verivied paypal account).
  2. Payment should be made to our account in full ammount. Any bank charges incurred must be absorbed by the remiter.
  3. All transactions using credit card will be charged 3% bank fee

CANCELATION POLICY:

  1. Bali River Rafting reserve the right to cancel the tour due to water or weather conditions. If we have to cancel a tour due to such circumstances, you will receive a full refund or the tour moved to another day.
  2. All bookings canceled within 24 hours prior booking time will be charged 25% cancelation fees.
  3. You will not get refund if:
    • If you cancel within 1 day prior the activity
    • If you miss the tour departure (e.g. you do not turn up, sleeping late, unexpected illness or injury, etc)

SCHEDULE CHANGES:

  1. We are cannot be held responsible for changes to tour schedule for reasons beyond our control. (i.e. weather, road blockage, ceremonies, or other unforeseen circumstances).

AGE GROUPS:

  1. Child : Between 7 - 12 years.
  2. Adult : Between 13 - 65 years.